1. Introduction

This Cookie Policy explains how World Business Software Solutions uses cookies and similar technologies across its websites, systems and platforms.

We operate as a provider of advanced digital infrastructure, including:

• Ecommerce systems
• Wholesale trading platforms
• Recycling and buyback systems
• Business automation tools
• Inventory and order management systems
• APIs and integrations
• Hosting and server environments

These systems are used by serious commercial organisations operating in high-volume and competitive industries.

Cookies and related technologies are used to support:

• Website functionality
• System performance
• Security
• Analytics
• User experience
• Operational stability

This Cookie Policy should be read alongside our Privacy Policy and Terms & Conditions, which explain how personal data is processed in more detail.

2. What Are Cookies

Cookies are small text files placed on a user’s device when visiting a website or using an online system.

They are widely used to:

• Make websites function correctly
• Remember user preferences
• Enable secure login sessions
• Improve performance
• Track usage for analytics

Cookies may store limited information such as:

• Session identifiers
• Preferences
• Technical data
• Usage behaviour

Cookies do not typically contain full personal information, but they may be linked to other data depending on how systems are configured.

3. Types of Cookies We Use

We use different types of cookies depending on the system, website and functionality involved.

3.1 Strictly Necessary Cookies

These cookies are essential for the operation of our website or systems.

They enable:

• Page navigation
• Secure login sessions
• Access to protected areas
• System authentication
• Load balancing
• Basic security functions

Without these cookies, systems may not function correctly.

These cookies do not require consent under GDPR where they are strictly necessary.

3.2 Performance and Analytics Cookies

These cookies help us understand how users interact with our website or systems.

They may collect information such as:

• Pages visited
• Time spent on pages
• Navigation patterns
• Traffic sources
• System performance data

This data helps us:

• Improve system performance
• Identify issues
• Optimise user experience
• Monitor system usage

Where required by law, these cookies are used only with user consent.

3.3 Functional Cookies

These cookies allow systems to remember user preferences and settings.

They may store:

• Language preferences
• Region selection
• Login preferences
• Custom settings

These cookies improve usability but are not always essential.

3.4 Security Cookies

Security cookies are used to:

• Detect suspicious activity
• Prevent unauthorised access
• Protect systems from abuse
• Support authentication systems

Given the nature of our systems, security-related technologies may operate continuously to protect infrastructure.

3.5 Session Cookies

Session cookies are temporary and:

• Exist only during a browser session
• Are deleted when the browser is closed

They are used for:

• Login sessions
• Temporary data storage
• Navigation continuity

3.6 Persistent Cookies

Persistent cookies remain on a device for a defined period.

They are used to:

• Remember returning users
• Store preferences
• Improve experience over time

3.7 Third-Party Cookies

Some cookies may be placed by third-party services.

These may include:

• Analytics providers
• Hosting services
• Security tools
• Integration platforms

We do not control third-party cookies directly.

4. Cookies in Business Systems and Platforms

Unlike basic websites, our systems often operate as full business infrastructure platforms.

Cookies and similar technologies may be used within:

• Ecommerce dashboards
• Wholesale portals
• Admin systems
• CRM systems
• Order management platforms
• Client backend systems

These may support:

• Authentication
• Session management
• System navigation
• Performance monitoring
• Security logging

Clients using our systems must understand that cookies may be essential for operational functionality.

5. Legal Basis for Cookie Use (GDPR)

Under GDPR and ePrivacy rules, cookies fall into different categories.

5.1 Necessary Cookies

Used without consent where required for:

• System operation
• Security
• Core functionality

5.2 Consent-Based Cookies

Used only with user consent, including:

• Analytics
• Marketing
• Tracking technologies

Users must be able to:

• Accept cookies
• Reject cookies
• Manage preferences

6. Cookie Consent and User Control

Where required by law, users will be presented with a cookie consent mechanism.

This may allow users to:

• Accept all cookies
• Reject non-essential cookies
• Configure preferences

Users can also manage cookies through:

• Browser settings
• Device controls

However, disabling certain cookies may affect system functionality.

7. Browser and Device Controls

Users can manage cookies through their browser settings.

This may include:

• Blocking cookies
• Deleting cookies
• Setting preferences

Each browser provides different controls.

Disabling cookies may result in:

• Limited functionality
• Login issues
• Reduced performance

8. Third-Party Technologies and Integrations

Our systems may integrate with third-party services.

These may include:

• Payment gateways
• Analytics platforms
• Cloud infrastructure
• Security tools
• External APIs

These services may use their own cookies or tracking technologies.

We are not responsible for:

• Third-party cookie policies
• Data collection practices of external providers

Users should review third-party policies where applicable.

9. Data Collected Through Cookies

Cookies may collect:

• Technical identifiers
• Usage patterns
• Session data
• Device information
• Interaction data

This data may be combined with other data as described in our Privacy Policy.

10. Security and Fraud Prevention

Cookies and similar technologies may be used for:

• Fraud detection
• Abuse prevention
• System protection
• Monitoring unusual activity

These measures are necessary for:

• Protecting client systems
• Maintaining platform integrity
• Preventing unauthorised access

11. Client Responsibility in Cookie Usage

Where clients operate systems built by us, they are responsible for:

• Implementing cookie consent where required
• Providing clear cookie disclosures
• Managing tracking technologies
• Ensuring GDPR compliance

We provide infrastructure, but clients control:

• What cookies are used in their systems
• How tracking is implemented
• How users are informed

This aligns with our broader data responsibility structure.

12. International Data Considerations

Cookies may involve data processing across different regions.

This may include:

• Global hosting environments
• Distributed systems
• Cross-border analytics

Users acknowledge that data may be processed internationally.

13. Retention of Cookie Data

Different cookies have different lifespans:

• Session cookies expire after use
• Persistent cookies remain for defined periods

Retention depends on:

• Purpose
• System configuration
• Legal requirements

14. Updates to This Cookie Policy

We may update this Cookie Policy to reflect:

• Legal requirements
• Technology changes
• System updates
• Operational improvements

The latest version will always include a “Last Updated” date.

15. Contact Information

For any questions regarding cookies:

World Business Software Solutions
A Division of Syhtek Software Solutions

Contact via official company channels.

16. Final Statement

Cookies are an essential part of modern digital systems, especially in complex business environments such as ecommerce, wholesale and automation platforms.

World Business Software Solutions uses cookies in a controlled, transparent and responsible manner to support:

• System functionality
• Security
• Performance
• Business operations

At the same time:

• Users maintain control where required
• Clients remain responsible for their own systems
• Compliance is a shared responsibility